Transit Technologies has announced the launch of its Workforce Management solution, a platform designed to help public transit agencies and private operators modernize workforce operations by integrating scheduling, dispatch, and payroll into a single system.
Transit organizations continue to face growing challenges in recruiting, retaining, and managing drivers, dispatchers, and administrative staff. Fluctuating workforce availability, rising overtime costs, and operational complexity often strain limited budgets, while many agencies still rely on manual processes, spreadsheets, or outdated systems not built for the realities of transit operations.
Transit Workforce Management was developed to address these challenges with a purpose-built solution that connects dispatch, payroll, and communications in real time. The platform provides a centralized command dashboard and integrated payroll capabilities, giving leaders better visibility into workforce activity and operational needs.
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“Transit leaders are looking for more than just software they need predictability, visibility, and operational control,” said Brian Mann, General Manager of Workforce Management. “Our platform delivers real-time insights into staffing coverage, assignments, and emerging issues so teams can proactively manage daily changes instead of reacting to them.”
Designed specifically for transit environments, the solution integrates CAD/AVL operational data with payroll systems to deliver live operator visibility, automated timekeeping, and accurate payroll processing. This helps agencies reduce coverage gaps, monitor delays, and ensure compliance with labor requirements.
Built-in communication tools enable operations teams to connect instantly with field staff, improving coordination while reducing administrative overhead. By unifying workforce data into a single source of truth, the platform supports better collaboration between operations, payroll, and frontline teams.
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Organizations using Transit Workforce Management report measurable improvements, including reduced manual workload, fewer service disruptions, improved payroll accuracy, and increased operator satisfaction. Automation and real-time visibility also help agencies optimize resources and control costs.
“Transit Workforce Management was created to bring precision and clarity to daily operations,” said Gerry Leonard, CEO of Transit Technologies. “Our goal is to help agencies manage every shift, every role, and every dollar more effectively supporting reliable, safe, and efficient service delivery.”
The platform is designed for a variety of transit environments, including fixed-route services, demand-response operations, and contracted transportation programs, supporting both executive oversight and day-to-day workforce execution.
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