Paychex, Inc. (Nasdaq: PAYX) has introduced new AI-powered enhancements across its Paycor and Paychex Flex platforms, expanding automation capabilities in scheduling, time tracking, and workforce management.
The updates reflect Paychex’s broader strategy to embed artificial intelligence directly into HR workflows, giving businesses access to enterprise-grade automation tools without increasing complexity. According to research from Nucleus Research, modern workforce management automation can deliver an average return of $12.24 for every dollar invested, driven by more efficient scheduling, improved staffing alignment, and reduced administrative errors. Automated scheduling tools can also cut scheduling time by up to 50% while improving workforce stability.
Ryan Bergstrom, Chief Product Officer at Paychex, said the latest advancements are designed to integrate AI seamlessly into HR and people operations. He noted that intelligent automation can help organizations deploy the right employee to the right task at the right time, simplifying processes such as shift scheduling, timecard approvals, and PTO management.
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Key AI-driven enhancements
Paycor Smart Scheduler:
An AI-powered scheduling tool that uses rules-based intelligence to match shifts with employees based on skills, certifications, availability, and organizational policies. The system supports human-in-the-loop decision-making, offering schedule recommendations while maintaining managerial oversight to reduce errors and optimize labor allocation.
Paycor Agentic Timesheet Approvals:
Automatically evaluates timecards against predefined thresholds including missed punches, schedule variances, and geo-restrictions allowing compliant entries to be auto-approved. Only exceptions are flagged for review, streamlining payroll preparation.
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Paycor Auto-Shifts:
Generates optimized shift plans using preset guardrails such as hour limits, rest requirements, and fair workweek rules, enabling faster schedule creation with fewer errors.
Paychex Flex AI-Powered Time-Off:
Provides insights into historical PTO trends and individual availability patterns. AI-assisted recurring availability and hour preferences help minimize scheduling conflicts.
Coming Soon – Paychex Flex Time-Off Request Agent:
An AI-guided assistant that evaluates time-off requests against staffing thresholds, holidays, and scheduling conflicts, offering recommendations and rationale to support informed decision-making.
By embedding AI into workforce management processes, Paychex aims to improve operational efficiency, reduce administrative burden, and enhance employee experiences across businesses of all sizes.
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