Paycom Software, Inc.has announced the promotion of Shane Hadlock to president, effective immediately. In his expanded role as president and chief client officer, Hadlock will oversee strategic operations, strengthen cross-functional alignment, and continue advancing the company’s full-solution automation strategy.
The leadership move underscores Paycom’s focus on operational excellence and delivering measurable value to its clients through technology-driven HR solutions. As president, Hadlock will help guide enterprise execution across departments, ensuring the company remains aligned as it scales its cloud-based human capital management platform.
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Founder and CEO Chad Richison credited Hadlock’s leadership and results-oriented approach as key factors in the promotion. Over nearly 14 years at Paycom, Hadlock has taken on roles of increasing responsibility, contributing to both client-facing operations and internal technology expansion. His leadership has played a central role in strengthening client service initiatives and advancing IT capabilities that support Paycom’s automation-focused product roadmap.
In his new position, Hadlock will continue working closely with clients, employees, and stakeholders to support the company’s growth trajectory. He emphasized Paycom’s long-standing commitment to innovation and automation, noting that the organization is well positioned to scale its impact and deliver even greater return on investment for customers.
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Before joining Paycom, Hadlock spent a decade at Hertz, where he held multiple leadership positions. During that time, he gained experience in enterprise systems, operational transformation, and customer-focused technology strategy skills that have informed his approach to driving performance and process improvements at Paycom.
The promotion comes as organizations increasingly seek unified, automated HR systems that reduce manual work and improve efficiency across payroll, talent management, and workforce operations. By elevating an experienced internal leader with deep operational knowledge, Paycom signals its commitment to maintaining strategic continuity while accelerating growth.
Hadlock’s appointment reinforces the company’s long-term vision: delivering scalable automation solutions that help businesses streamline processes, empower employees, and operate with greater precision in an evolving workforce landscape.
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