Paychex Honored as an HCM Technology and GenAI Leader

Paychex, an industry-leading human capital management (HCM) company, announced today its Paychex Flex^® and Paycor platforms were both recognized as a “Leader” by global analyst and research firm, NelsonHall, in the firm’s 2025 “HCM Technology and GenAI” Vendor Evaluation and Assessment Tool (NEAT). The NEAT enables buyers to assess the capabilities of HCM vendors across a range of criteria and business situations to identify the best-performing vendors.

DeeAnna Warrington, Principal HR Analyst, NelsonHall, said “Paychex and Paycor have been identified as Leaders in the SMB segment of the HCM Technology market based on their ability to support clients with integrated, cloud-based, and intelligence-enabled solutions. Their combined expertise in analytics, AI, and platform extensibility is expected to drive continued advancement across SMB and mid-market segments, supporting scalable and employee-focused workforce management solutions.”

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NelsonHall evaluated 12 HCM platforms in the 2025 NEAT report and based results on two criteria: (1) ability to deliver immediate client benefit and (2) ability to meet future client requirements. Both Paychex Flex and Paycor were positioned in the upper right quadrant of the NEAT matrix with a leader designation for each platform’s HCM technology performance within the Small and Medium Business (SMB) market.

“It’s an honor to have both the Paychex Flex and Paycor platforms recognized by NelsonHall for delivering intelligent HCM technology that addresses the current and future needs of our customers,” said Ryan Bergstrom, Chief Product Officer at Paychex. “Our AI-enabled HCM technologies combined with expert HR advisory solutions are providing organizations a competitive advantage, acting as a force multiplier that enhances productivity and insights to help businesses succeed.”

Innovation is a core Paychex value with investments made to advance the company’s HCM solutions to meet diverse and evolving customer needs and unlock new growth opportunities. Recent advancements to the Paychex Flex and Paycor platforms include:

• Transforming HR with Data and AI: Paychex is harnessing data and AI to transform the customer experience by embedding AI-driven analytics and automation into the company’s platforms to deliver actionable insights that enhance decision-making, compliance, and operational efficiency.
• Introducing Innovative Solutions to Attract and Retain Talent: Paychex Engage leverages generative AI to streamline HR workflows, improve communication, and increase collaboration. Paychex Flex Perks offers employees affordable benefits and discounts at no cost to employers, deepening engagement. The company’s AI-powered recruiting solution quickly identifies top candidates based on job requirements across multiple sourcing channels.
• Empowering Partners with Proactive Insights: Paychex has a long-standing commitment to partnerships with trusted advisors including CPAs, banks, and brokers. The company recently launched Paychex Partner Pro, a portal providing accountants access to payroll and HR data to help streamline workflows and strengthen advisory services. Additionally, a new Partner+ Program for brokers fosters relationships and mutual growth by offering a broader suite of solutions and a framework to protect shared clients from competing products.

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Source:  Businesswire