New AI-native solution helps enterprises automate internal inquiries, streamline HR operations and deliver a modern employee experience.
Vantiq and NTT ExC announced the launch of YourNavi-QAI, a
generative AI-powered HR agent built with Vantiq and designed to automate internal inquiries and deliver immediate, accurate support to employees—freeing
HR teams to focus on strategic initiatives.
Built using the Vantiq Intelligent Platform and the latest Generative AI models, YourNavi-QAI offers a smarter, more intuitive approach to HR support. The system handles everything from policy lookups and benefits questions to employee requests and process guidance—without human intervention. The result: faster service, fewer manual tasks and a dramatically improved
employee experience.
"YourNavi-QAI represents a meaningful shift in how organizations support their people. By combining generative AI with intelligence in real-time, NTT ExC is not simply automating HR tasks—they're transforming how employees engage with their workplace. At Vantiq, we're honored to provide the foundation for systems like this—built to act instantly, adapt continuously and scale with the evolving needs of the enterprise."
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As organizations embrace hybrid work, evolving
employee expectations and increasingly complex HR functions, traditional support models no longer scale. Routine inquiries drain time from HR teams and delay
employee productivity. YourNavi-QAI addresses these challenges with an intelligent, conversational interface that delivers real-time answers, personalized to each employee's permissions and role. Unlike static, rules-based bots, YourNavi-QAI integrates with internal systems and policies to continuously learn and adapt, while suppressing hallucinations and protecting sensitive information.
Key capabilities include instant, accurate responses to HR-related questions—from benefits to policies to compliance; role-based access controls to ensure employees only see relevant and authorized content; privacy and safety filters to block inappropriate content or personal data exposure; natural language understanding for smooth, human-like conversations; and built-in analytics to surface common issues and inform policy improvements over time.
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The benefits are immediate and measurable, and include less time spent on HR inquiry resolution, more empowered
employees who get the answers they need fast, higher satisfaction for both employees and HR teams, more time for HR to focus on strategic workforce planning and continuous improvement through data-driven insights.
YourNavi-QAI is part of NTT ExC Partner's broader YourNavi suite, which includes tools for visibility into work patterns, remote team engagement and employee feedback analysis. With future updates, the agent will continue evolving to serve as a critical touchpoint for employee productivity and HR excellence.
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Source: PR Newswire
