OrangeHRM, a global leader in human resource management solutions, has rolled out four major enhancements to its platform — a fully integrated Surveys tool, a flexible Roster module, a structured Grievances feature, and Citra, an advanced AI-driven chat assistant. This launch represents a strategic leap toward creating more connected, efficient, and people-centric workplaces.
These innovations were developed to help HR teams address critical challenges in today’s talent-driven market, where employee engagement, operational agility, and workplace fairness are vital for attracting and retaining top talent.
Surveys Module
Deeply embedded into OrangeHRM’s core platform, the Surveys module enables HR leaders to design, deploy, and analyze feedback initiatives quickly. With customizable templates, anonymous response options, and robust analytics, it empowers organizations to capture employee sentiment, identify pain points, and implement data-backed improvements that enhance satisfaction and retention.
HR Technology Insights: Closer to Your Candidates: Sapia.ai Unveils Discover Insights for Live Diversity and Experience Tracking
Roster Module
Designed for industries reliant on shift-based staffing, the Roster module replaces static spreadsheets with a smart, calendar-driven interface. Managers can easily assign shifts, track absences, ensure compliance, and forecast staffing needs. Employees benefit from self-service scheduling tools, improving work-life balance and reducing administrative bottlenecks.
Grievances Module
This feature introduces a secure, transparent process for managing employee complaints. Every case is documented from submission to resolution, ensuring compliance and building trust. Workflow tools guide HR teams through investigations, mediations, and resolutions, while reporting features highlight recurring issues to support proactive policy improvements.
Citra – The AI-Powered HR Chat Assistant
Citra offers instant, 24/7 responses to employee queries using advanced natural language processing. Whether checking leave balances, approving requests, or accessing HR policies, employees can complete tasks conversationally within seconds. This reduces repetitive inquiries, frees up HR teams for strategic work, and ensures consistent support across time zones.
Sujee Saparamadu, Founder and CEO of OrangeHRM, described the release as a “foundational shift” toward simplifying HR complexity and empowering businesses with actionable insights, fairness, and innovation.
With these additions, OrangeHRM is redefining HR technology by blending automation, analytics, and employee-first tools, enabling organizations to foster transparency, efficiency, and lasting engagement.
HR Technology Insights: Darwinbox Secures US$40 Million From Teachers’ Venture Growth
To participate in our interviews, please write to our HRTech Media Room at sudipto@intentamplify.com
Your source for breaking news in HR innovation The HRTech Media Room is the dedicated news and updates division of HR Technology Insights, focused exclusively on delivering the latest market intelligence from the world of HR technology. With a pulse on emerging trends, product launches, funding updates, strategic partnerships, and industry movements, our team ensures you stay informed and ahead of the curve. Backed by a team of researchers and editors with deep expertise in HR tech and enterprise solutions, the Media Room brings you timely, verified, and concise reporting designed for busy HR professionals and tech decision-makers. Whether it's a breakthrough in AI-powered recruitment or a disruptive HR SaaS startup entering the scene, we cover what matters—fast. Stay informed with HRTech Media Room—your trusted lens on the dynamic world of HR innovation.