Optavise, a leading provider of employee benefits services, offering personalized expert guidance backed by
technology, introduced Optavise Clear—a comprehensive solution to eliminate employee confusion and frustration with their benefits. As employee satisfaction continues to be a critical factor in workplace retention and performance, Optavise Clear offers a seamless, year-round experience to help employees navigate their benefits with ease and confidence.
According to a recent study, 73% of employees seek more education on their benefit options
1, while Optavise research
2 found that 68% of employees agree online resources are very or extremely helpful for learning about health benefits, along with 84% who find one-on-one conversations to be very or extremely helpful.
Optavise Clear addresses these needs by providing a single point of contact for employees, delivering personalized guidance and support during critical moments.
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"Optavise Clear is designed to bring the human back into health, with dedicated professionals providing customized and attentive support for employers and their employees," said
Karen DeToro, president, Worksite Division at CNO Financial Group. "Our new product delivers on Optavise's mission to eradicate confusion and frustration around employee benefits by ensuring their needs are met with care and accuracy, ultimately improving employee satisfaction and reducing costs."
In addition to year-round, on-demand support for employees with their benefits and
healthcare decisions, Optavise Clear includes the following services:
- Benefits education and supportive enrollment throughout the year, including new hire onboarding, open enrollment and qualifying life events.
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- Optavise Advocacy, including Medicare advocacy services, to help guide employees to make informed healthcare decisions.
- Foundational communications that drive an improved understanding of healthcare, health insurance and the use of cost-saving programs for employees.
- A unified digital experience with enhanced capabilities, which connects employees with Optavise advocates and benefits educators.
- A single dedicated phone number for employees to receive help from a live expert in real time.
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Source: prnewswire
