To share your insights, please write to us at news@intentamplify.com
Atos announces the successful integration of Espressive Barista, a GenAI-based Conversational agent into its Digital Workplace Experience Engagement platform. This new feature enables employees to receive instant, personalized, and seamless IT support through consumer-like engagement channels, accessible anywhere, anytime, and from any device. In today’s workplace, the expectations from IT support have heightened. Hyper-personalization, accessibility, immediate request fulfillment, and issue resolution, all in a conversational experience, have become standard requirements.