ControlUp, a leader in Digital Employee Experience (DEX) management, has launched Tap-to-App, the industry’s first healthcare-focused capability available exclusively on IGEL OS. The solution is designed to measure and optimize the real-world login experience for clinicians using shared workstations in hospitals and clinical environments.
In healthcare settings, providers rely on badge-based “tap” workflows to access applications and patient information. While IT teams often report backend login times of only a few seconds, the actual time for an application to become usable for clinicians can be considerably longer. This “visibility gap” disrupts workflows and reduces the time clinicians can spend with patients.
HR Technology Insights: ControlUp Expands Executive Leadership Team to Power Next Phase of Global Growth
ControlUp’s Tap-to-App addresses this challenge by correlating data from physical endpoints with virtual desktops and applications into a single, unified view. IT teams can now see exactly when applications are functional from the clinician’s perspective.
“Clinicians notice immediately when technology slows them down, but IT teams haven’t always had the full picture,” said Marcel Calef, Field CTO Americas at ControlUp. “Tap-to-App shows the true time it takes for applications and patient data to be ready after a clinician taps in. This visibility enables IT teams to resolve issues faster and deliver a smoother experience at the point of care.”
HR Technology Insights: Semos Cloud Launches Unified Employee Experience for SAP, Oracle & Workday
Developed in partnership with IGEL, a global leader in secure endpoint OS solutions, Tap-to-App integrates tightly with IGEL OS to provide continuous data from the moment a badge is read.
“By collaborating with ControlUp, we provide end-to-end visibility into the tap-to-app workflow from endpoint to virtual desktop,” said Jason Mafera, Field CTO for Healthcare at IGEL. “This allows IT teams to move from reactive troubleshooting to proactively identifying and addressing experience gaps, ensuring clinicians have the reliable performance they need every day.”
HR Technology Insights: Explore the Future of Work with Visier Workforce AI at Outsmart 2026
To participate in our interviews, please write to our HRTech Media Room at info@intentamplify.com
Your source for breaking news in HR innovation The HRTech Media Room is the dedicated news and updates division of HR Technology Insights, focused exclusively on delivering the latest market intelligence from the world of HR technology. With a pulse on emerging trends, product launches, funding updates, strategic partnerships, and industry movements, our team ensures you stay informed and ahead of the curve. Backed by a team of researchers and editors with deep expertise in HR tech and enterprise solutions, the Media Room brings you timely, verified, and concise reporting designed for busy HR professionals and tech decision-makers. Whether it's a breakthrough in AI-powered recruitment or a disruptive HR SaaS startup entering the scene, we cover what matters—fast. Stay informed with HRTech Media Room—your trusted lens on the dynamic world of HR innovation.
Feathery streamlines wealth management onboarding with Schwab API integration, reducing errors, eliminating duplicate data entry, and accelerating account opening.
Leverage unveils an AI-driven platform that unifies workplace data, delivers instant insights, and streamlines productivity without replacing existing tools.
