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Konnect Launches KonnectAi for Business: A Human-Centered AI Assistant Set to Transform HR Support

September 17, 2025
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Konnect, an independent Human Resource service provider, today announced the launch of KonnectAi, an AI-powered HR assistant named “Sophie,” custom-built to streamline everyday HR tasks for small businesses to global enterprises. Sophie gives employees instant answers to frequently-asked HR questions from onboarding to performance reviews, helps HR teams reclaim time for strategic work, and enables leadership to scale people-first processes without sacrificing trust or empathy.

“We’re not replacing HR. We’re empowering HR,” said Jamie Viramontes, Founder and CEO, Konnect. “With KonnectAi, HR teams can bridge the gap between responsiveness and humanity by taking care of repetitive tasks so HR professionals can focus on what really matters: their people.”

Meeting the Needs of Modern HR

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According to a recent study,HR professionals are at a breaking point.

  • 62% of HR professionals reported that their departments have been operating beyond typical capacity
  • 57% stated that their department lacked sufficient staff for its workload
  • 66% of HR professionals who reported being understaffed were less likely to describe their HR department as effective

Sophie was designed to address these challenges by:

  • Analyzing and triaging incoming HR tickets
  • Auto-tagging and prioritizing requests by urgency and tone
  • Drafting replies that feel personal and thoughtful
  • Integrating seamlessly with leading HRIS and payroll platforms (including Workday, ADP, Dayforce, Paylocity, Teams, and Slack)

For employees, it means no more waiting or confusion—instant answers to time-off, benefits, and policy questions. For HR Teams, it means fewer interruptions, more time for engagement, culture, and strategy. For leadership, it means scalable HR support unique to their business that protects the employee experience and helps drive retention.

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Source: businesswire

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Your source for breaking news in HR innovation The HRTech Media Room is the dedicated news and updates division of HR Technology Insights, focused exclusively on delivering the latest market intelligence from the world of HR technology. With a pulse on emerging trends, product launches, funding updates, strategic partnerships, and industry movements, our team ensures you stay informed and ahead of the curve. Backed by a team of researchers and editors with deep expertise in HR tech and enterprise solutions, the Media Room brings you timely, verified, and concise reporting designed for busy HR professionals and tech decision-makers. Whether it's a breakthrough in AI-powered recruitment or a disruptive HR SaaS startup entering the scene, we cover what matters—fast. Stay informed with HRTech Media Room—your trusted lens on the dynamic world of HR innovation.