Fountain, the AI-native platform for managing the global frontline workforce, announced today the launch of Frontline OS, an AI-native operating system that automates hiring, onboarding and workforce management that is purpose built for the 2.7 billion frontline global workers.
According to McKinsey research, “Losing a single frontline retail employee costs a retailer nearly $10,000.” This cost and other retention and hiring-related challenges extend into food and beverage, hospitality, healthcare, delivery, and other sectors with frontline employees. Frontline OS attacks those struggles with AI-powered automation and centralized workflows.
At the heart of Frontline OS is Fountain Copilot, whose reasoning is powered in part by Anthropic’s Claude models. Copilot can respond to a team’s natural language prompts to complete tasks such as “find and hire 200 delivery drivers in Atlanta.” It uses multiple Fountain agents to post job listings, screen, and hire strong candidates. Copilot also fills shifts autonomously and runs compliance reports.
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“This is our moment to set the standard,” said Sean Behr, CEO of Fountain. “Frontline OS isn’t just another platform — it’s the infrastructure for an economy that’s been neglected by traditional software. With it, we’re giving the frontline workforce the same level of automation, intelligence, and interface innovation that desk workers have had for years.”
Frontline OS revolutionizes how businesses manage their frontline workforce by combining powerful tools into one platform through four key capabilities:
Data from Fountain’s Copilot customers report strong results, including:
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Source: Businesswire
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