CompTIA Updates A+ Certification for Tech Support

Increased emphasis on cybersecurity, cloud computing and other areas in new exams.

CompTIA, the leading global provider of vendor-neutral information technology (IT) training and certification products, announced its signature certification, CompTIA A+, has been updated with comprehensive new content that reflects the evolving technology landscape. "As organizations increase their reliance on technology in all aspects of their operations, tech support teams have to be savvy and knowledgeable in many areas," said Katie Hoenicke, senior vice president, product development, CompTIA. "IT pros who achieve CompTIA A+ certification have demonstrated they are capable of working in this fast-changing environment."

CompTIA A+ certification exams emphasize hands-on skills and real-world problem-solving.

HR Technology Insights: SingleOps Launches Tree Inventory to Boost Sales CompTIA A+ is unique in that it is the only entry-level, vendor-neutral certification in the market designed specifically for tech support personnel. Exams emphasize hands-on skills and real-world problem-solving. Areas of greater emphasis in the new CompTIA A+ certification exams include:

• Basic artificial intelligence concepts, including appropriate use, limitations to consider and understanding the differences between private versus public data.
  
  
• Cybersecurity measures, protocols and tools for malware detection and prevention, reflecting the growing need to safeguard systems and data against increasingly sophisticated cyber threats.
  
  
• Cloud computing models and virtualization concepts to support today's IT infrastructures.
  
  
• Software troubleshooting to diagnose and resolve software issues in complex environments while maintaining system functionality and minimizing downtime.
  
  
• Understanding robust networking solutions, including VPNs and secure remote access, along with the ability to connect, configure and troubleshoot a wide array of network devices.

HR Technology Insights: ARCOS Launches Partner Network for Workforce Innovation Along with the updated certification exams, new CompTIA's A+ Learning products, including CertMaster Perform, CertMaster Learn and CertMaster Practice, have been released. These resources help learners master the essential skills required for IT support roles using videos, interactives and a comprehensive set of hands-on labs organized in a research-backed learning progression framework. These resources support a variety of learning styles and preferences, whether it's self-study or instructor-led training. More than 1.3 million CompTIA A+ certifications have been awarded to IT professionals around the world. CompTIA A+ has widespread recognition and use in many industry sectors. The certification maps to several work roles in both the NICE Workforce Framework for Cybersecurity and the Department of Defense Cyber Workforce Framework. CompTIA A+ is accredited by the ANSI National Accreditation Board (ANAB) and compliant with ISO 17024 standards, ensuring it meets rigorous quality and relevance criteria. HR Technology Insights: UKG Ready Suite Now Available for Canadian Organizations To participate in our interviews, please write to our HRTech Media Room at sudipto@intentamplify.com Source: PR Newswire