Incredible Health Introduces AI Agents Gale and Lyn to Revolutionize Healthcare Hiring

Incredible Health, the nation’s largest AI-driven healthcare career marketplace, has unveiled two new AI voice agents, Gale and Lyn, aimed at transforming the healthcare recruitment experience. The agents are designed to make hiring faster, more personalized, and cost-efficient for both healthcare professionals and employers.

Trusted by over 1 million U.S. nurses and technicians, as well as more than 1,500 healthcare organizations, Incredible Health’s new AI agents leverage extensive real-world hiring data collected since the platform’s launch in 2017.

“Healthcare workers dedicate their lives to caring for others, and they deserve tools that care for their careers,” said Iman Abuzeid, M.D., co-founder and CEO of Incredible Health. “As pioneers in AI-powered healthcare hiring since 2023, Gale and Lyn extend our platform’s capabilities, empowering both workers and employers to navigate recruitment with speed, clarity, and tailored support.”

Gale: Personalized Career Guidance for Healthcare Professionals

Gale acts as a lifelong career assistant for healthcare workers, helping them identify suitable roles, refine resumes, and prepare for interviews. With insights drawn from millions of career paths across the marketplace, Gale understands the nuances of specialties and care environments, including med-surg, ICU, and ambulatory care.

Key features of Gale include:

• Interview Preparation: Provides real-world practice questions and generates a detailed scorecard with feedback to help candidates excel in employer interviews.

• SmartStart Resume Assistance: Automatically extracts licenses, roles, and specialties from uploaded resumes and fills in missing details with smart suggestions.

• Resume Wizard: Converts healthcare experience into polished, professional resumes, tailored to each specialty, such as labor and delivery nursing or surgical tech roles.

Over 90% of nurses using Gale have reported a positive experience and recommend it to peers.

Lyn: AI-Driven Interview Support for Healthcare Employers

Lyn serves as a virtual interview agent for healthcare organizations, helping hiring teams reach top candidates, conduct interviews, and highlight employer value propositions. Developed in collaboration with leading institutions such as Johns Hopkins, NYPresbyterian, Baylor Scott & White Health, and Sutter Health, Lyn is trained on millions of recruitment interactions.

Lyn helps employers to:

• Conduct hundreds of interviews quickly, around the clock, bypassing scheduling challenges.

• Deliver personalized outreach, improving candidate engagement and increasing interview acceptance rates by up to 20%.

• Highlight organizational benefits and career opportunities to attract top talent.

• Consistently verify credentials, certifications, and specialties.

• Generate tailored post-interview summaries for faster, data-driven hiring decisions.

Driving Measurable Hiring Impact

Incredible Health’s platform already shortens the average time to fill permanent roles to under 20 days, compared to the national average of 86 days. Hospitals using the platform save over $5 million annually per facility by reducing reliance on temporary staffing and overtime. Hires through Incredible Health typically have 9 years of experience on average, with retention rates 15% above industry standards.

With Gale and Lyn, Incredible Health aims to further streamline the hiring process, enabling healthcare organizations to fill roles faster while providing professionals with a more engaging, supportive, and effective career journey.